How long does it take to withdraw money?
At any time, you may request an online withdrawal of funds from your account, which will be sent to our Compliance Department for processing. We guarantee that all financial transactions are 100% secure, and the request will be processed in a timely manner.
Credit/Debit Card: Withdrawals made by Credit/Debit Card are processed within 5 working days, and take an average of 2-3 working days to reach the card or bank. Please note that we only accept withdrawal requests of at least $50 per minimum transaction, and all withdrawal requests are subject to a client’s account being fully verified and funded with the withdrawal amount.
Bank Wire: Withdrawals made by Bank Wire Transfer are usually processed within 5 working days and take an average of 5 working days to reach your account. Please note that we only accept withdrawal requests of at least $50 per transaction, and all withdrawal requests are subject to a client’s account being fully verified and funded with the withdrawal amount.
PayPal/Skrill/Perfect Money (Moneybookers): Withdrawals made by Moneybookers are usually processed within 5 working days and reach your account within 60 minutes of the transfer being effected. Please note that we only accept withdrawal requests of at least $50 per minimum transaction, and all withdrawal requests are subject to a client’s account being fully verified and funded with the withdrawal amount.
Alternative Methods: Withdrawals made by alternative methods are processed by Bank Wire Transfer.
How can I cancel a withdrawal?
If you wish to cancel a withdrawal, please contact customer support as soon as possible. If the funds have not been debited from your trading account, you may be able to cancel the transaction as it may still be in process. However, if the funds have been debited from your trading account, the withdrawal may already have been processed.
How can I withdraw money from my account?
You can submit your withdrawal request on the withdrawal page within your Account Settings. Alternatively, you can mail a member of our customer services team at firstname.lastname@example.org for more information about the withdrawal process.
What are the fees for withdrawal?
Each withdrawal processes a fee of 3.4% + 30p per transaction.
What is the maximum withdrawal amount (per action)?
Maximum withdrawal amount is $5,000. To increase your withdrawal amount, please with your account manager or by calling our customer support department between the hours of 9AM – 5PM Monday to Friday (excluding bank and public holidays).
What is the minimum deposit amount?
The minimum deposit amount is GBP/USD/EUR 50.00.
What is the maximum deposit amount?
The maximum deposit amount is GBP/USD/EUR 10,000.00.
Do I have any restrictions with Credit / Debit Cards with my account?
Three cards per account / 10 transactions per card (per calendar month) / $30,000 maximum amount per card (per calendar month).
What is a SWIFT code?
A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what its SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.
What types of payment methods are there?
Choose your preferred method of payment from:
- Bank Wire Transfer (International and/or Domestic)
- Credit Card (Processed via a clearing agency)
- Third Party Credit Card (Processed via MoneyBookers)
- Skrill, PayPal & Perfect Money (MoneyBookers) E-wallet
Please note that should you wish to withdraw funds, MCM FX reserves the right to refund traders via the original payment method used when initially funding the trading account when possible. Funds will be returned to the account or credit card initially used for the deposit. If a bonus has been awarded, withdrawal option will only be available once you have turned the Account 3 times.